Services specifically tailored to Private, Technology, and Start-Up companies. We bring a unique skill set to the table enabling success on a whole new level.
Your people, Your office, Your processes, Your Culture. We offer your own work area branded to your company’s desires. Our managed operation model is cost effective and ensures you have full control.
A fusion of traditional outsourcing and the managed operations model. EnCognos retains certain operational responsibilities including people and operations management, as well as process development. At the same time we enable soft culture transfer and hard goal alignment through metrics, incentives, workspace branding and team building activities.
If your company is at the point of knowing you will want a captive in the future or need to allow for this event EnCognos is here for you. A Managed Operation can be transferred to your own fully owned entity after the Build and Operate phases are proven and timing is right. We understand there may be strategic reasons Full Ownership is necessary prior to transaction event.
As a start-up or technology company we know you need to control processes tightly to assure customer care is at the highest level. Our team has experience working with and for technology start-ups so we innately understand you. We can do managed services, but are also adept and designing and managing your processes directly to our joint specification.
Our Social media services focus on managing local presence (Facebook, Foursquare, Google etc.) for large entities. We can verify your geo mapping through to taking inbound (call or data) from your locations for updates, promotions or error fixes.